t&c's

furniture

  • all furniture is made to order, lead time 12-16 weeks (except in-stock and pre-order items)
  • pre-order items are not yet in our warehouse and the dates presented for those products are estimates only and are subject to change as we encounter delays. we can not predict port congestions and weather delays which do happen from time to time. we are not liable for any container delays.
  • furniture orders may be changed or cancelled within 3 days
  • we only ship to the continental USA. unfortunately we don't ship to alaska and hawaii at this time, however we do have clients who facilitate shipping to freight forwarders to those regions
  • contact us for bulk order and its shipping quote

price / quotations

  • all prices are listed in USD and we reserve the right to change the pricing at any time without any notice

placing an order

  • all product specifications, terms and conditions, including product information, should be read and understood by client before proceeding
  • a welcome email will be sent with confirmation of your order
  • delivery details will be sent separately

lead times

  • lead time for all furniture will vary (12-16 weeks) depending on the order (except in-stock and pre-order items)

payment

  • total amount is due upon the placement of your order 

delivery

  • all items will be inspected by our team before departure and upon on arrival, we ask that you do the same. any damage or defects considered to have already been present must be notified to bali bungalow within 24 hours

returns

  • please choose carefully as we do not accept returns
  • all products are handmade, one piece at a time, using natural materials. you may find irregularities, colour variance and imperfections in our products. splits and cracks may occur when wood shrinks as it dries and should not be considered as a flaw and we do not accept returns for these reasons

 warranty

  • we do not provide warranties on any of our products. our pieces are handmade by our artisans and built to last. they may have slight flaws, cracks or imperfections which give them a unique character as no one piece will be identically the same, this is not to be considered a flaw. the buyer acknowledges that our products are made of natural materials which responds to temperature and humidity variations by expanding and contracting, which may result in cracking and splitting - this is a natural process and is not deemed defective in such instances

disclaimer

  • we endeavor to make every effort possible possible to provide accurate and updated content on this website. unfortunately there may be occasionally price changes, sold out goods or unforeseen back orders and other unintentional errors on our site. we reserve the right not to be liable for these errors